Terms

What this is

A tool that reads a carrier's operations data, works out what the air passenger rights rules would require for each disrupted journey, and keeps the deadlines and the evidence. It produces drafts and calculations for the carrier to review. It is not legal advice and is not a substitute for the carrier's own legal team.

Which rules it counts to

Deadlines here follow PE-CONS 39/1/26 REV 1, the text agreed in July 2026. It is not in the Official Journal yet, so the date it starts to apply is not known. Checked 19 September 2026. The text itself is linked so that anything shown here can be checked against it. Every deadline and amount in the tool carries the article it comes from.

What it does not do

• It sends nothing on its own initiative. A notice leaves only when the carrier's own schedule sends it, and every letter is a draft until somebody at the carrier approves it.
• It does not decide whether a circumstance was extraordinary, and it does not advise a carrier to refuse a claim. It records which circumstance the carrier invoked, because the text requires the carrier to say which.
• It does not pay compensation and never touches a passenger's money.

Accuracy

The calculations follow the text as quoted in the tool, and each quotation is checked against the source document on every build. They cannot account for facts the carrier has not entered, for an agreement with a passenger, or for a national court's reading of a provision. The carrier remains responsible for what it sends and for meeting its own obligations.